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March 17, 2017

While Artificial Intelligence has many benefits in the workplace, such as compiling data and turning it into maps or charts, some companies are using it to track your entire day in the office. Everything from how and when you use your swipe card to open doors, to what files you download, can be tracked using metadata and shared with the company.

Using AI as a surveillance system in the office can help with security and productivity, but it can cross some lines since it monitors employees. Questions around disclosure to employees  makes using AI more complicated. Would potential hires know that they will be monitored and when would a discussion of AI in the workplace come into play, during an interview? Since AI can compile the metadata of a person’s day-to-day activities on their computers, it can draw a picture of how well employees do, or don’t do, their jobs.

For jobs where employees deal with with secure and confidential information, AI can flag abnormal behavior, such as downloading too many files. This can help companies prevent a cybersecurity breach and a potentially rogue employee.
The downside to utilizing AI at work is that the monitoring can be seen as an invasion of privacy. It brings up the question of employee consent and if they understand how they are being watched. People may not want to work for a company that uses AI monitoring or they may learn how to outsmart the AI and become a security risk to the company.

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